Contacts

We accept payments by credit card, PayPal and Klarna to offer you maximum flexibility. We do not accept bank transfers, to ensure faster and more secure processing times.

Shipping has a flat rate of €3.90 for all orders under €100. If your order exceeds €100, shipping is free .

Your order is processed and shipped within 2 business days. Delivery generally takes place within 3 days, for a total of approximately 5 business days. You will receive a confirmation email with tracking information.

Yes, returns are free and always at our expense, whether for size exchanges or personal preference. Simply email us at ecommerce@coutique.com or contact us via chat within 3 days of receiving your order.

If you have any questions about sizing or would like personalized advice, contact us via email or chat. We'll get back to you as soon as possible, helping you choose the item that best suits your fit and style.

Yes, every Coutique piece is covered by a lifetime warranty. We're always here for you, even if the damage is due to wear or tear: we believe true quality lasts and can always be repaired.